Products and Services
Why an MSP Might be the Right Choice For Your Organization
Do you have an IT Director or manager? Is there in-house helpdesk support at your organization? Do you feel confident in the state of your IT security? If you answered no to any of these questions an IT Managed Service Provider (MSP) might be the right choice for your organization. Many nonprofits and small businesses struggle with technology.… Read More
Products and Services
How to work collaboratively with a MSP
By Chris Federer, IT Director How can nonprofits get the most out of an MSP relationship? If you’re thinking the best advice would be to get out of the way and let the technology professionals do their jobs, that’s short-sighted. Nonprofits do have real tech needs, and MSPs do have the expertise to get… Read More
Nonprofit Tips
Using an IT Helpdesk to Benefit Your Nonprofit
By Jordan Teneyck As nonprofits rely on technology to drive more administrative, service and marketing functions, many realize quickly that they need help with day-to-day issues that arise. So, they turn to outside contractors to provide assistance in the form of an “IT helpdesk.” It’s a worthwhile investment. IT helpdesks can provide many benefits… Read More
Nonprofit Tips
How an IT Consultant Can Benefit Your Nonprofit
Peter Franklin, Tech Networks of Boston Small to medium nonprofits are used to conserving their funds and operating with a staff who wear many hats. This may mean the executive director or office manager is responsible for all IT functions. Conversely, a larger nonprofit might be able to hire an IT Manager, but one… Read More
Products and Services
The Help Desk is now our Service Desk
Our help desk support program has been updated and is run by our Service Desk, comprised of highly skilled help desk technicians. For the last 15 years, we have asked our customers: “How can our help desk services most benefit you?” Our Service Desk combines the wisdom of your feedback, best practices from other help… Read More
Cloud Computing
Focus on Cloud Computing: Keep Your Own Copy
Cloud computing, the current stage in the Internet’s evolution, makes it possible to deliver everything from computing power and infrastructure to applications, business processes and collaboration as a service wherever and whenever you need it. Flexibility and efficiency make the cloud attractive. Pros: Each of the essential characteristics is available to users on demand: elasticity… Read More

